Back to Articles

15th May 2020

Business Update – COVID-19

Over the previous weeks, we have communicated a number of updates on how Games Workshop has responded to the COVID-19 outbreak in order to safeguard the wellbeing of our customers and staff around the globe.

The health and safety of all our customers and staff is our top priority, and we’ve been carefully following all advice and guidelines from relevant authorities. Following exceptional efforts from our health and safety and warehousing teams, and in compliance with local policies, we have been able to reopen our distribution centres. Therefore, we’re delighted to announce that we have resumed shipping products to our trading partners.

In order to return to normal operations while following health and safety guidelines, we are having to stage our capacity. This means, at least in the initial period, there are some changes to our service in terms of product range and delivery times.

Your Account Manager will be in contact with you, as usual to discuss your business needs.

We understand this is a difficult time for everyone, and we appreciate your support of our efforts to protect our customers and staff and help slow the spread of the coronavirus. We recommend that retailers follow all their local government guidance, and we applaud those who are inventively engaging with social distancing guidelines by pursuing such options as curbside pick-ups and deliveries for their loyal customers.

For those of you engaging your customers through social media at this time, we’ll be continuing with our enhanced content offer on Warhammer-Community.com to help keep our fans, and your customers, excited. You might find it helpful to point your customers to this content; we’re keeping it positive and a lot of our fans are enjoying a hobby-oriented diversion at this time. If you have any suggestions on content you’d like to see, let the Warhammer Community team know at community@gwplc.com.

In the meantime, if you have any questions, please reach out to your Account Manager.

Please select your Country and Language

Welcome to the Games Workshop Retailer Network. Please select your location and language from the options provided below.